Step five Be brand loyal
Loyalty pays. It really does. SMEs may not have the spending power to negotiate discounts with business travel suppliers, but remaining loyal to a limited number of preferred suppliers will pay off.
By signing up for programmes that reward companies AND travellers, you can use kickbacks such as free upgrades to get more for your money.
Step six Always consider the safety, security and sustainability of your travellers and travel policy
Good travel management isnt just about finding the best price. Corporate social responsibility issues are increasingly important too, including looking after employees safety and security on the move and, for many companies, reducing their travel-related environmental impact.
Following the terrorist attacks in Paris, Istanbul and Egypt in the last six months, it’s essential that companies implement a traveller risk management strategy. It means that you know: where your travellers are at all times, that they are safe and, should they be threatened, how to remove them from the situation and get them home quickly and safely.
Step seven Consider disruptive suppliers
Many suppliers who originally launched into the leisure space are now fighting for a share of the business travel market think sharing economy members Uber and Airbnb and with increased competition comes better customer service and lower prices.
If you’re in the process of planning a business trip, weve got the top ten destinations where company leaders can win deals and love.
David Chapple is the director of the Business Travel Show, Europes leading corporate travel event, which runs 24-25 February at Olympia Grand in London. The event hosts a free ten-track Fundamentals Conference with sessions designed specifically to help SMEs buy travel smarter, source new suppliers and save money. Register for free now at www.businesstravelshow.com