
It goes like this: after taking professional advice about her branding, the first business owner acted on the advice and changed her brand: she decided on a new name, tested it with a few people, bought the web domains, and wrote to her mailing list to tell them about the impending change.
But she then received two pieces of unsolicited feedback, telling her that she was an idiot and needed to go back to the drawing board with her new business branding. The second business owner also received unsolicited feedback, this time about how detailing all the widely-different prices of all the services that she offers was damaging her business and credibility. So we have two business owners who both received unsolicited feedback. Then what happened? The first owner swallowed her pride and listened to the two very brave souls who were brave enough to point out her mistake, and went back to the drawing board to decide on a better business name. She then decided on an alternative name, and wrote a very honest email to her mailing list about her mistake.Share this story