IT professionals underestimate the scope of BYOA

Approximately 60 per cent of internal IT, outsourced IT, and non-IT respondents surveyed in the UK and Ireland reported active use of employee-introduced apps in the workplace. 

The survey covered popular apps and categories commonly used by businesses, including cloud file sync and share apps (Dropbox, Cubby, Google Drive), collaboration apps (Skype,, Trello), productivity apps (Evernote, Google Apps for Business/Google Docs), as well as social apps and remote access apps. IT professionals, in particular, were also asked about their own BYOA policies, current approaches to management of these apps, as well as their role in evaluating, influencing, and securing such apps. 

What the research found, however, was that although IT report an average of 3.2 apps per organisation, subsequent data collected from similar-sized organisations revealed that the average number of BYO apps was closer to 21 per organisation – a staggering 6.5 times more. This indicates that IT significantly underestimates the number of employee introduced apps in the workplace.

In fact, nearly two thirds of BYO apps are introduced and used despite existing IT-provided solutions already in place: 64 per cent of employee-introduced apps are being used in place of existing company applications meant to serve the same need.

It seems that consulting IT no longer the norm, and it’s worse than IT believes! When asked whether IT is consulted on the decision to introduce sync and share apps into the workplace, 68 per cent of IT pros reported that they were consulted. Employees had a much different answer, with only 36 per cent saying they actually informed IT before introducing cloud applications into the workplace. In the UK and Ireland non-IT workers did not see the need to involve IT, as the apps in question were to be used by a single individual or team and not the entire organisation

Furthermore, everyone expects the BYOA trend to be pervasive and grow…except the UK and Ireland, where 52 per cent of UK and Ireland respondents believe BYO app usage will remain the same in the next five years. In contrast, 42 per cent of global respondents believe it will rise. Brits were also somewhat pessimistic about BYOA, with ten per cent of IT professionals believing the BYOA “craze” will simply fade, compared to only one per cent of worldwide respondents.

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