Malfunctioning technology causes quarter of UK employees to lose work data

The 25 per cent of people suffering from malfunctioning tech over a 12-month period between 2013 and 2013 is a rise on 19 per cent from just over two years ago, despite the advancements of digital capabilities.

Data recovering firm Kroll Ontrack is behind the findings, and warned that organisations that are unprepared for data losses could be headed towards disaster – 68 per cent of data was saved during the past year, but that also means around a third of work was unsalvageable.

Paul Le Messurier, programme and operations Manager at Kroll Ontrack, said: “The business environment is now, more than ever, data-driven and digital-first. It is therefore extremely alarming that data loss is on the up.

“If we see this trend continue to build, there is a risk that we will continue to see large scale data disasters as well as negative impacts on the provision of service level agreements to customers. Organisations must prepare for potential data disasters by developing a robust business continuity plan that includes a back-up plan, education for employees and a data disaster strategy if all else fails.”

The study also discovered that 33 per cent of UK employees used their own personal devices or cloud services to save work data over the last 12 months, though recovery rates are low. Just 19 per cent of work was saved from home desktops, 17 per cent from laptops and tablets, declining dramatically to eight per cent for recovery from mobile phones.

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Le Messurier, added: “With the rise of BYOD the lines between personal and work-related data are being blurred. As such, organisations have to take extra considerations when devising a disaster recovery plan. This includes a full audit of what devices are holding work-related data and ensuring that these devices are being used responsibly.

“It is also important that businesses understand what data is critical on the device and what is not to ensure that only work related data is backed up to company servers – ignoring personal apps and music.”

Image via Shutterstock.

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