The idea of room service was overhauled in May when Premier Inn integrated Apple Watch into its guest services, with the device providing the power to control heating and lighting during customer stays.Following on from that, hotel chain Marriott has aligned with Samsung for the launch of a virtual reality-laced “travel industry first” dubbed “VRoom Service”. “Travel expands our minds and helps push our imagination,” said Matthew Carroll, vice president, Marriott Hotels. “Our guests want to be in inventive spaces that help foster their creativity and thinking. Vroom combines storytelling with technology, two things that are important to next generation travellers.” Guests staying at the hotel will have the power to book a Samsung Gear VR headset and headphones – via a dedicated VRoom Service line or the Marriott Mobile Request app –and upon delivery they will have access to digital services that are designed to transport the traveller even further.
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