Microsoft CEO Satya Nadella’s advice on how to stop The Terminator from becoming reality

(3) “AI must maximise efficiencies without destroying the dignity of people”

One of the most important points he made was that any use of AI should preserve cultural commitments and go on to empower diversity. 

He added: “We need broader, deeper, and more diverse engagement of populations in the design of these systems. The tech industry should not dictate the values and virtues of this future.”

(4) “AI must be designed for intelligent privacy”

Right, it should be exactly the opposite. AI will need to become, in the words of Nadella, “sophisticated protections that secure personal and group information in ways that earn trust.”

(5) We should be able to hack them when they go haywire

Ok, so Nadella said it far more eloquently: “AI must have algorithmic accountability so that humans can undo unintended harm. We must design these technologies for the expected and the unexpected.”

(6) “AI must guard against bias”

Another incredibly valid point made by Nadella was that we needed to ensure AI followed the will of everyone and not merely a specific group. He added that before the use of AI, there should be a “proper and representative research so that the wrong heuristics cannot be used to discriminate.”

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(7) We may need a bucket load of empathy

“Empathy, which is so difficult to replicate in machines, will be valuable in the human–AI world,” he said. “Perceiving others’ thoughts and feelings, collaborating and building relationships will be critical.”

In order to create robots that will understand us, we’ll first need to understand everyone else’s “thoughts and feelings.”

(8) We need to develop and invest in education

“Some argue that because lifespans will increase and birth rates will decline, spending on education will decline,” he said. “But I believe that to create and manage innovations we cannot fathom today, we will need increased investment in education to attain higher level thinking and more equitable education outcomes. 

“Developing the knowledge and skills needed to implement new technologies on a large scale is a difficult social problem that takes a long time to resolve. There is a direct connection between innovation, skills, wages, and wealth. The power loom was invented in 1810 but took 35 years to transform the clothing industry because there were not sufficient trained mechanics to meet demand.”

(9) Someone will always need to be held accountable

“We may be willing to accept a computer-generated diagnosis or legal decision, but we will still expect a human to be ultimately accountable for the outcomes,” he wrote. 

Meanwhile, Stefan Foryszewski, Tungsten Corporation’s executive vice-president, provides insight into the world of artificial intelligence and reveals why it is a key weapon the in the fight against accounting mistakes – both big and small.

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