Mobile tech now seen as “fourth utility”

That’s according to a study by Intrinsic, who investigated the approaches to, and attitudes towards, mobility, amongst 200 IT decision makers at mid-sized UK organisations (with between 250 and 1,000 employees). The study shows that mobile technologies, including mobile devices and applications, voice and video conferencing and cloud computing, are now seen by 92 per cent IT decision makers as the fourth utility for business, alongside electricity, gas and water. 

Further underlining the importance of mobility, 78 per cent of respondents agree that such technologies are key to their organisations’ success in 2014 and beyond. But despite this, many businesses are not taking a concerted, strategic approach to embracing it.

More than one in four respondents reports that their organisation doesn’t have a mobile strategy and 30 per cent say that their organisation does not have a continuity strategy, or not as far as they are aware, when it comes to internet access. Similar proportions report no continuity strategy for loss of communications software (35 per cent) or loss of mobile devices (46 per cent).

Commenting on the findings, Darron Antill, CEO of Intrinsic, says: “The bottom line is that a mobile strategy is now business-critical for almost all mid-sized UK organisations. To remain competitive, these businesses need to implement a strategic programme that enables or increases the ability for employees to work flexibly, securely, more collaboratively and more productively through the use of technology. 

“Among other things, this will enable them to become more operationally and culturally agile and more effectively respond to everyday challenges.”

The need to become more agile is the top driver of increased use of mobile technologies in mid-sized UK businesses – reported by almost half (47 per cent) of respondents – followed by workforce demands (46 per cent) and the ability for employees to work remotely more simply (46 per cent).

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