Telling the truth about SME life today

Monday, 8 June 2009

Knew it would be carnage today – right hand (head of sales) is back but left hand (head of production) and the customer service guy are both on holiday. Am also lacking the albeit-troublesome accounts person who chose to walk out on us last week.

Each one of them left a certain amount of chaos behind. Part time accounts person agreed to go full time and previous extremely capable administrator is helping out by temping in customer service. However, day starts with both needing simultaneous training while I oversee production at same time.

Accounts will need me to sort stuff out prior to handover, which is clearly going to be hours of work but at least right hand is heading down to work with customer service to sort the mess of transport and complaints process. Some serious training with permanent guy needed when he and left hand wander back. Wonder if it is uncharitable to view the rain coming down on the South of France where they both are with some pleasure  



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