(1) Give timely praise and encourage others to do so tooBe quick to acknowledge your employees’ accomplishments. Often, a verbal thank you or handwritten note directly from you can go a long way towards making a team member feel valued. However, accolades shouldn’t come just from the top. Praise from colleagues is often as meaningful as a nod from a manager, so be sure to foster a culture that encourages peers to commend each other openly for a job well done. How you offer compliments depends on the situation. Some suggestions to consider include praising an individual or an entire project team during a staff meeting, spotlighting their achievements in an article on the company’s intranet or newsletter, or rewarding them with a paid day off or a special treat such as lunch or a movie.
(2) Reward your top peopleElevating high-performing employees to the next level has always been a practical way to reward top talent. But in the current economy, upward opportunities may be scarce for firms who have had to reduce staff and are still operating with smaller budgets. If you’re unable to promote deserving employees right now, invest in their continued growth through relevant training. In New Zealand, 38 per cent of CFOs said their companies will offer leadership training this year as a way to reward, attract and hold on to talented financial professionals. You can also keep staff feeling engaged by expanding their scope of responsibility or by assigning challenging projects. Be sure to first discuss these opportunities with them and find out if there are other developmental areas they might prefer.
(3) Make recognition meaningfulWhile there’s no substitute for thanking employees for their hard work and accomplishments on a regular basis, be careful not to overdo it. Avoid praising team members for simply carrying out their basic job requirements and reserve accolades for truly outstanding performance. When possible, tie recognition to achievement of specific business results. A culture that recognises and rewards high performance is a key aspect of most successful companies. Your most valued staff members need to know they make a difference and that the firm performs better because they are part of the team. Matt Weston is managing director at Robert Half UK
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