Telling the truth about SME life today

No-one is indispensable

He has an incredible background, ranging from furniture finishing and spraying to French polishing, and has worked for a variety of prestigious firms – and the Royals. If he proves half as good as he is on paper, our finishing problems will be a thing of the past.

I used to have a good (but regularly underperforming) member of staff who, for some strange reason, had practically the entire work force believing that the company would come to a grinding halt without him. When he handed in his notice, several people collapsed in a puddle of panic. That was followed by an air of puzzlement and then a sudden burst of attention to their own work, as it slowly dawned on employees that actually no-one is indispensable.

With the woodwork factory still going great guns, and a fantastic week in finishing, all we need is for this guy to be good and the shop floor will be on its way to being totally sorted. While it might seem an age of effort, I have to remind myself that a timescale of under four months for a total revolution of production is really pretty good going.



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