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Outsourcing Made Easy – Spectra’s Bespoke, Interactive & Stress-Free Service

Spectra founder Stuart Beaumont

Spectra founder Stuart Beaumont is helping SMEs offload the time-consuming aspects of their operations where they lack expertise, giving them the time to focus on growth.

The average SME owner has their fingers in many pies including dealing with things they may not be experts in such as HR, compliance, health and safety, and more.

The list of responsibilities mounts up, leaving many without the time to grow their business efficiently. While this makes outsourcing a great option for time-poor SME owners, off-the-shelf solutions aren’t good enough, explains Stuart Beaumont, director and co-founder of Spectra, a business consultancy that offers firms top-tier solutions that take the edge off. “We identified a gap in the market to create a hands-on consultancy to compete against the bigger players offering a very generic and impersonal service.”

Human resources aid, health and safety help, ISO management consultancy, or a CDM Principal Designer Service for the pre-construction phase of a project, Spectra covers them all via a hands-on “business-focused” approach. “We take the time to understand a client’s needs and then formulate a service offering that meets their requirements.” Flexibility, adds Beaumont, is in-built; “we have clients that we see once a year for an audit and others where we actively manage their health and safety, HR and ISO requirements daily.” 

Founded in 2009, Spectra understands that SMEs need the time to run and grow their business. “Outsourcing lets SMEs concentrate on their business rather than having to worry about keeping up to date with legislation, good practices and current insurance requirements. Many SME directors are responsible for multiple areas of their business and waste time trying to deal with issues that we could have sorted in a fraction of the time.” There’s the time-wasting, but also the risk of making a costly mistake when trying to do everything yourself, he adds. “We see lots of SMEs try to interpret legislation, such as HR, and get it wrong and then the employee takes them to a tribunal, and it costs them a lot of time, money and stress.”

Whether firms are crying out for help, or just need a second opinion on their existing processes, the fact that Spectra’s client retention rate sits at over 95 percent is all you need to know about its level of service. Beaumont explains that some of these clients still need advice on “a specific project or simply a sounding board when they have difficult decisions to make.” 

A successful business is built upon a talented workforce, and Spectra is no exception. The team consists of commercially focused industry specialists who are allocated to clients on “the basis of their expertise and knowledge” and give “practical and pragmatic advice.” They keep abreast of legislative changes and good practices, meaning clients are contacted on a six-month basis with their documents updated every twelve months if there are changes.

Although recruiting this level of talent takes time, it’s worth it as solutions are specialised, with no cookie-cutter models in sight. Drop a line to Spectra, adds Beaumont, and there’ll be “no call centres,” but a “dedicated consultant to work with from start to finish.”

Over the last two years, Spectra has expanded its service offering to include ISO Consultancy and Certification, which is a “massive marketing and sales tool for SMEs.” Spectra’s ISO services include the 9001 Quality Management System, the 14001 Environmental Management System, and the 45001 Occupational Health and Safety Management System, and “are a must for growing SMEs who want to get onto tender lists, work with bigger organisations, streamline their business and make it more efficient and profitable.” Luckily for them, the ISO certification process with Spectra is fast, with an average completion time of around three months, although it has helped an SME achieve certification in as little as 30 days.

As much as Spectra’s impressive client retention rate is down to its talented workforce, it also says a lot about its leadership. For co-founder Beaumont, employing “quality staff who are customer-focused” is a major reason for Spectra’s success which includes “solving client problems and working with them rather than putting barriers in their way.” At the helm of the business and armed with a strong consultancy background, Beaumont certainly leads from the front; “everything that I ask my staff to do I have done myself at some point or still do.”

At Spectra, its ultimate business goals, as well as its staff standards, are high. In addition to a growing sales and marketing team, there’s the new website which Beaumont hopes will help double its client base over the next three years. In five years, he would like to see Spectra become “a major player of business consultancy services throughout the UK,” considering how happy SME clients are with its services already, it’s likely not far off…

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