Poor grammar on websites scares 59% away

A new study has revealed that 59 per cent of Britons would not use a company that had obvious grammatical or spelling mistakes on its website or marketing material, and 82 per cent would not use a company that had not correctly translated its material into English.

The research, conducted by Global Lingo, polled 1,029 UK adults on their online purchasing and browsing habits.

Those taking part were asked whether or not they tended to notice the quality of spelling or grammar or a company?s website ? 74 per cent said yes.?

When asked whether bad grammar or obvious spelling errors would stop them buying from the website, 59 per cent said it would, with the majority claiming that they “wouldn’t trust” the company to provide a good quality service. Others would be put off due to an obvious lack of care, or would consider the company to be unprofessional.

“The fact that such a high percentage wouldn’t trust a company with poor spelling or grammar just goes to show crucial it is that businesses make the most of every opportunity, especially in these tough economic times,” says Richard Michie, marketing and technology director at Global Lingo.

“You only have a short amount of time to make an impression on a potential customer, and if your website or ad is riddled with grammatical errors, it?s not going to place you in a favourable light. Competition is tough, and if you don?t take the care to present yourself in as professional a light as possible, you may well be losing yourself important business.”

When consumers were asked if they had ever come across a website that was clearly translated from a foreign website into English, which then read inadequately with bad grammatical mistakes, 31 per cent of individuals admitted that this had indeed happened to them. But the impact is dramatic: just 4 per cent of this number then continued to use the website or purchase goods from it.?

This works both ways, so if you are doing business internationally, ensure that your foreign-language website is mistake-free.

Image source

Share this story

0 0 vote
Article Rating
Notify of
Newest Most Voted
Inline Feedbacks
View all comments
6 months ago

[…] a company?s language efficiency ? or lack thereof ? is more important than you think. In fact, 59% of polled UK consumers admit to avoiding businesses with blatant spelling and grammatical errors in […]

1 month ago

[…] timely and engaging content; however, they aren?t so. In a study conducted by Global Lingo, 74 percent of those surveyed said they pay attention to the quality of a company website?s content. To […]

1 month ago

[…] 74% of web users pay attention to the quality of spelling and grammar on company websites so remember to edit your content. Get help with 13 plus editing tools. […]

22 days ago

[…] ?? ??? ??????? ?????? ??? ?????? ????? ???? ??? ????? ??????? ?? ????? ????? ??? ????? ?????? Global Lingo.? […]

21 days ago

[…] ?? ??? ??????? ?????? ??? ?????? ????? ???? ??? ????? ??????? ?? ????? ????? ??? ????? ?????? Global Lingo. […]

20 days ago

[…] etc.), utiliser la traduction automatique engendre un grand risque. Une ?tude faite au Royaume-Uni en 2013 par l’entreprise Global Lingo concernant la qualit? […]

20 days ago

[…] you know that 74% of web users pay attention to the spelling and grammar of a company?s website? If your content is riddled with […]

9 days ago

[…] or grammatical errors, the google algorithm will rank your page low. You don’t want to scare 59% of customers with poor gramma r. A professional freelance writer will stay up to date with these factors […]

14 hours ago

Digital Workplace Software
The digital workplace is a central working environment that employees can access from anywhere and at any timehttps://www.infobrez.com

Would love your thoughts, please comment.x
Send this to a friend