
The second annual study has observed turnover, online and mobile web usability, delivery services, social media campaigns, engagement strategies and marketplaces of UK retailers to compile a ranking of the best performances.
It ranked Amazon, Argos, Boots, House of Fraser, John Lewis, Mothercare and Screwfix as the firms “at the forefront of the UK’s ecommerce and multichannel retail industry”, which granted them “elite” status. “These elite retailers lead in the world’s most dynamic ecommerce market,” said InternetRetailing editor-in-chief Ian Jindal.Read more on ecommerce:
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Elsewhere, the 20 retailers granted “leading” status included: Asos, B&Q, BHS, Clarks, Currys, Debenhams, eBay, Halfords, Homebase, Marks & Spencer, Matalan, New Look, Next, Office, Sainsbury’s, Superdrug, Tesco, Topshop, Waitress and Wilko.com.
The report also found that the turnover of the UK’s 500 top retailers varies between £500,000 and £43bn. Observing the ecommerce gap, the revenue is between £500,000 and £5.3bn. Meanwhile, mobile is playing a part for driving business, but the uptake is slow as just 23 per cent of the top 500 firms have a transactional app.Share this story