Interviews

Six business leaders share their New Year's resolutions

4 min read

15 December 2015

Former editor

As the end of the year rapidly approaches, thoughts are turning to how the past 12 months have gone and how we could do things better next year.

Business is no exception and after a bumper year for many of our Everline Future 50 alumni, we asked past winners to share their business resolutions for 2016. Here’s a few of their New Year thoughts.

Scott Logie, managing director at recruitment matchmaker Red WigWam:

“My New Year’s business resolution is to get even closer to our customers. I think we do a decent job at engaging with both our workers and hirers but it is very rare that any business really creates a lasting positive experience for the end customer and I want Red WigWam to be recognised for being one of them.”

Conrad Ford, founder and chief executive at business finance search tool Funding Options:

“My resolution is to delegate more. This year I’ve found that I make better business decisions, and coordinate the team better, when I detach myself from the day-to-day detail and let people get on with their jobs.

Chris Hoskin, CMO at circular commerce platform Innoverne:

“Our New Year business resolution is to make customer success the top priority. As a software-as-a-service (SaaS) technology business it’s critical we organise all our operations around meeting and surpassing our customers’ desired outcomes. 

“This requires a proactive and organisation-level approach that leverages technology and real-time analytics and insight – so it’s not a small or tactical undertaking.”

Read more about the Everline Future 50:

Dominic Joseph, CEO at digital advertising technology company Captify:

“For Captify, 2015 has been a monumental year. Securing £8m funding and doubling our team in size means that we are primed for further expansion. 

“Our resolutions are to maximise this momentum and build an international brand. Growing internationally presents both opportunities and challenges for the company. Every geographic advertising market has varying needs. Finding the right people, replicating the Captify ethos in each country and true product differentiation are essential areas we need to succeed in, in order to cut through each territory.

“A second area that will aid our expansion is open communication. We want our teams to spend less time being bogged down on internal emails and meetings, spending more time working on the projects they love. Moving into 2016 we are applying more agile ways of working using technology that allows us to organize our conversations into channels; giving everyone a transparent view of all that’s going on across projects, teams and markets – without having to be in the room.”

Russell Gould, COO at business elender Everline:

“Our resolution is simply to work more closely with other lenders, the government and industry bodies to make sure small businesses are fully aware of the funding options open to them, so that they – and the economy – can continue to grow.”

David Tuck, co-founder and CEO and invoice chasing business Chaser:

“Our resolution for 2016 is to help even more businesses around the globe save manual chasing time and boost their cashflow with us. 

“We’re currently working with businesses in over 30 countries and our users see an average cash flow boost of over £7,000 for each £100,000 of turnover. We plan to do this by working with forward thinking accountants and bookkeepers to deliver chasing as a value add service to their clients and by recruiting the best and the brightest self-starting talent.”

If you’d like to share your business New Year’s resolutions with us, then please get in touch via editors@realbusiness.co.uk – we’d love to hear what you have to say.