Having a truly engaged workforce is fundamental to increasing workplace productivity. Achieving it, however, is both complex and challenging. Here, Nigel Purse, founder of The Oxford Group, reveals five conversations that will help boost motivation and minimise staff turnover.
Employers that know how to conduct appraisals can benefit from the improved performance of an employee, especially when it comes to their motivation and efficiency.
What is the key to the success of the so-called unicorns? Alex Klose, head of marketing at digital customer engagement specialist IMImobile argues that companies seeking to emulate such success should look to deliver the best customer experience possible whilst questioning the value brought to customers.