Call Centres

Call centres in the Philippines: Helping UK businesses stay competitive
Call centres in the Philippines: Helping UK businesses stay competitive
5 Min Read
By Uday Tank
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From phone calls to online: Preventing fraud across all business channels
5 Min Read
By Matt Peachey
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Lush puts smiles on customers’ faces but Scottish Power drains their energy
3 Min Read
By David Craik
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10 ways to annoy your customers before you even talk to them
5 Min Read
By Dave Millett
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Alarming disconnect between disciplines of sales and customer service
3 Min Read
By Shané Schutte
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How to run a call centre
8 Min Read
By Joshua Danton Boyd
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Wonga Future 50: Semafone
1 Min Read
By Staff writer
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Wonga Future 50: WeQ4U
1 Min Read
By Staff writer
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