These days there are so many ways to stay connected to your customers, it can be hard to know where to start. Chatbots sound cool, but will they offer the right level of service?
While many fear AI will result in numerous job losses, WebsitesThatSell is convinced it will enable companies to become more innovative and creative – particularly when it comes to marketing.
Shortly after Tesla founder Elon Musk questioned Mark Zuckerberg’s understanding of the dangers relating to artificial intelligence, Facebook pulled the plug on a chatbot experiment.
The tech-world flavour of the year is AI, which is made up of two sub-technologies of natural language processing and machine learning. Undoubtedly you have heard of chatbots and conversational marketing because most businesses are testing or using it.
In a convenience-driven society, the chatbot is absolutely essential for keeping customers engaged and satisfied with your brand.
Last year the tech press was obsessed with chatbots – artificial intelligence driven chat programs . It seemed to be all techies could talk about, but this year’s poised to introduce a new, more subtle shift to businesses around the world: chatops.
From Facebook’s launch of enterprise chatbots on its Messenger app, to Google and Amazon introducing virtual assistants into the home, 2016 has given rise to the battle of the bots.