It’s something that we all learn at school and, at one level, it’s a pretty easy skill, says Charlie Laidlaw.
Business psychologist Pearn Kandola’s Stuart Duff explains the ups and downs of remote working in the long term. Here’s what you need to know.
Conflict in the workplace is something none of us want to deal with. Unless you have the patience of a saint, you’ve probably come across someone at work whose personality clashes with your own.
Communicating in the workplace is no longer a simple task. Years ago it couldn’t have been easier – if you wanted to talk to someone or get something done, then you would just pick up the phone. There’s now a plethora of tech-based options, but you needn’t be a slave to them.
Trust is the very basis of successful sales execution. Without trust your customers are unlikely to be committed to the sales process, resulting in a sales pipeline which is patchy, unpredictable, impossible to forecast and therefore hard to strategise. In this article, I’ll reveal how sales managers and salespeople can eliminate guesswork from their sales and turn trust into the ultimate mastership of their sales.
We are normally quick to judge people’s behaviour, says columnist Jan Cavelle. That’s why it’s important for the boss to walk the walk.
According to David-Benjamin Brakha, service businesses are struggling to sell as successfully online as product providers. Here he provides practical steps to help such companies sell more and better engage with customers.
Due to Brexit uncertainty, more companies are trying to forge better relationships with suppliers.
A strategy focused on international expansion can drive significant benefits. Whether you are opening new offices, targeting an overseas customer base or acquiring companies overseas, there’s huge potential to scale your business and win market share.
These days, consumers arrive from an array of digital channels, but, more often than not, there is a moment when human interaction is necessary especially when something goes wrong.
Many baby-boomer bosses find the world of millennials completely alien. While it’s not necessary to understand their penchant for niche podcasts and emoji code, managers need to grasp the changes millennials are making to the workplace.
Every business starts off small. A founder or team of founders who turn their vision into reality, who sit in the driver’s seat and nurture the company so it can grow.