We recently interviewed 40 employers in the hospitality and tourism sector to see how they were increasing the productivity and performance of their businesses in order to remain competitive at a time of political and economic uncertainty.
Exploring how increasing customer expectations are driving data and analytics to the forefront of the business conversation and offering a competitive edge.
A focus on excellent customer service is precisely the competitive edge that SMEs can make use of to stand out from the crowd.
With the hospitality industry having witnessed phenomenal growth and economic significance over the years, we discussed the sector with Smart Group finance director Christophe Tramoni – and how he ended up in his current role.
Gary Lyons, managing director at online storage box retailer Plastic Box Shop, shares his thoughts on how to remain competitive in a saturated market.
With the National Living Wage (NLW) still being met with reluctance, we asked eight small business leaders what they thought of the Living Wage – and why they embraced it.
The vast majority of UK employees seem to be of the belief that the business they work for will no longer be competitive by the year 2020.
Exactly how you make work "work" is something many entrepreneurs will have pondered and was certainly at the forefront of my mind when I was working as a lawyer in a magic circle firm in the noughties.
Away days in smart hotels, consultants who charge a fortune to come up with ideas that are fun but difficult to implement or brainstorming rooms where staff gaze up at painted clouds while they think the unthinkable. These might be the kind of initiatives that large firms can indulge in but do SMEs really have time to be creative?
Luxury shoe firm Upper Street has found much success both in terms of its latest crowdfunding round and in gaining a loyal following. With the luxury sector being so competitive, we talked to CEO Julia Elliott Brown on how to attract investors and create a customer-centric brand.
The increased connectivity of the digital age is lowering barriers to entry and opening up international growth opportunities for dynamic companies, suggested a new Grant Thornton report – which took a look into what exactly made the UK such an attractive business destination.
Economists have long proposed many channels through which education may affect growth, but with the UK's universities being under threat from international rivals and global businesses starting to pick up speed, now might be time to start listening.