As any leader knows, it’s not just lonely at the top. At times it’s terrifying. That mental intensity is amplified in times of change.
Seeking advice from external consultants isn’t a sign of weakness. Instead, it is indicative of a shrewd business-focused mind that is aware of any weak links.
As the other contestants gasped in theatrical surprise as Scott Saunders stood briefly out of the crowd by quitting The Apprentice, succeeding only the rather better known Katie Hopkins, it didn't entirely hide his shortcomings.
Entrepreneur Vince Stanzione shares his tips on how businesses can best deal with complaints.
Bad reviews, often only written in the heat of a moment, and unfairly hard to remove, are a modern company's Achilles' heel.