Customer Complaints

Why do so many UK companies still get customer service so wrong?
6 Min Read
By Jon Cano-Lopez
Read more
Six of the best customer complaint letters
8 Min Read
By Rebecca Smith
Read more
EE fined £1m for “serious failings” in handling customer complaints
3 Min Read
By Shané Schutte
Read more
How to solve customer complaints through various social media platforms
5 Min Read
By Shané Schutte
Read more
Retargeted ads make consumers ‘angry’
3 Min Read
By Jack Flanagan
Read more
Ineffective handling of customer complaints affects retention rates
2 Min Read
By Shané Schutte
Read more