Customer Relationship

Emotional intelligence: The critical component of an SME leader
5 Min Read
By Staff writer
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Are we one step closer to tackling late payments?
6 Min Read
By Staff writer
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Permission-based marketing will eliminate the “creepy factor” in personalisation
4 Min Read
By Staff writer
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Implementing a successful CRM strategy
7 Min Read
By Erwan Kernevez
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Eight client relationship fails (and how to avoid them)
4 Min Read
By Peter Linas
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Why a company’s sole purpose is to build purpose in its people
6 Min Read
By Patrick Baglee
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Four reasons taking your business on tour can be an absolute showstopper
7 Min Read
By Nic Whelan
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Retention vs. acquisition in customer service
4 Min Read
By Claire Richardson
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Beware of the 7 deadly sins of innovation
4 Min Read
By Mat Shore
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4 attributes to help customer relationship management improve customer engagement
5 Min Read
By Shané Schutte
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It’s time to think about the brand as the destination
3 Min Read
By James Curran
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How to achieve hyper growth
6 Min Read
By Dr. Michal Tsur
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