Customer Service

The high street isn’t dying, it’s merely transforming
4 Min Read
By Staff writer
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The tale of Four Seasons – rise of the grand luxury hotel
7 Min Read
By Staff writer
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In the know: The questions you should be looking for on an energy supplier’s FAQ page
5 Min Read
By Letitia Booty
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Adam Twidell Hurricane Irma
Hurricane Irma showed true resilience of my staff
5 Min Read
By Adam Twidell
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Good customer service
Providing good customer service has never been more difficult
7 Min Read
By Jan Cavelle
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Customer service goals
Customer service goals: Driving 300 miles overnight for an emergency wedding delivery
5 Min Read
By Mike France
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future of customer service
The future of customer service: Humans for robots isn’t a matter of rip and replace
6 Min Read
By Staff writer
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What my business experience has taught me about keeping customers happy
7 Min Read
By Giles Fuchs
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Bad customer service: What broadband and pay-TV companies have in common with airlines
4 Min Read
By Shané Schutte
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Ashleigh Waldo 1
Can Waldo do a Dollar Shave Club and dominate the contact lenses market?
8 Min Read
By Hunter Ruthven
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Inside the Laughing Gravy restaurant
Sector Focus: The Laughing Gravy owner explains importance of supply-chain community
6 Min Read
By Letitia Booty
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Chatbots aren’t just for consumers – the tech is rapidly taking over HR
7 Min Read
By Staff writer
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