Britain is a world leader in ecommerce, but it leaves many retailers with a challenge: how to put goods in the hands of the consumer. Traditionally, shoppers are left with little idea when their TV or dishwasher would show up. This is forcing the world of logistics to transform.
Working with more than 300 carriers globally, Metapack works with the likes of Royal Mail, and DHL, while its delivery management solutions are also used by brands including Marks & Spencer and John Lewis.
Secretly, for two years, Google has been building and testing autonomous aerial vehicles. And they already have a purpose in mind for them: delivering purchased goods.
Failed online deliveries to UK retailers will cost £473m this year, according to the IMRG's 'Valuing Delivery Review'.
Online retail has changed the courier industry significantly already but we're far from the end of this transition.
An astonishing 31 per cent of appointments and deliveries are missed in the UK, new research found.