I feel like social media for business is a double-edged sword
As Richard Blanford increases his use of social media for business he’s learnt the benefits of a controversial post and perils of social engineering.
Master your messages: Stay focused in an onslaught of emails, texts and alerts
It can often feel like we are fighting a constant battle trying to fire messages back to empty our inboxes to reach the infamous “inbox zero”. A lot of the time it can seem like a futile mission, as emails beget more emails and so the cycle continues.
Was this hotelier right or wrong for reaction to blogger’s email proposal?
An online encounter between a blogger and a hotelier has gone global and it’s left people divided over who’s right and who’s wrong.
Insider threat report finds half of workers don’t check who they send data to
Staff are a precious asset, but they can also cause the biggest problems, which is the centre of the insider threat debate. Consider, however, that leaked data is not always the result of vindictive behaviour.
“None of us is as smart as all of us” – Why business teamwork is the key to success
In his first Founders Diaries contribution, Mungo Park reveals why business teamwork has meant being able to go on holiday without constantly worrying.
When bad press comes, leave out insults and quell urge for “Jerry McGuire moment”
It’s not a good year for tech bosses, with Dave McClure, founder of 500 Startups, and Binary Capital co-founder Justin Calbeck the latest to be accused of sexual harassment. And in trying to stem the resulting bad press, Calbeck’s corporate partner, Jonathan Teo, wrote an email he might regret.
Emails aren’t always to be trusted and passwords need more thought
The internet is ablaze with news about a cyber attack on Parliament, placing heavy emphasis on the need for secure emails and better passwords.
Curiosity and confidentiality are drivers of customer engagement
As research finds consumers welcome communications that play on their sense of curiosity, how can brands create campaigns that evoke a sense of exclusivity or confidentiality purely as an engagement tool?
Making the perfect company Christmas card
You want to send a festive message to clients, customers and suppliers, but creating a memorable company Christmas card can be harder than you think.
Payment pains for growing businesses inevitable – but missed payments can be avoided
Missed payments are not only frustrating, but can be fundamentally damaging to a company’s cash flow and future growth. We meet two companies which have implemented systems to avoid such trouble.
Ten ways to form a healthy relationship with your email
While we all love email as a communication tool, we hate it when we reach inbox overload. So how do we find a happy medium? Here are ten tips that could help.
30 Digital Champions: The hospitality service that started with the arrival of Airbnb
Online travel platform Airbnb has been great for helping people make extra income, but it has been transformative for Nakul Sharma. He saw the way the travel sector was moving and developed hospitality service Hostmaker to help Airbnb hosts deliver comfortable stays, which has secured the firm’s place among our 30 Digital Champions.