Bosses are mistaken if they think an indoor gym and unlimited free food will boost worker experience. Though they are certainly office gimmicks to appreciate, they are not the real answer to maintaining happiness.
The Brexit vote, splits in the Labour party and rise of Donald Trump in the US all demonstrate what happens when the establishment finds itself out of touch with populist thinking. But it’s not just politicians who can end up in a world of their own – it can happen within companies too.
So-called "iceberg employees" have been described as emotionally drained and potentially damaging to your business.