Want to do ‘good business’? Then you must implement a strong culture as well as progressive policies.
We’re constantly being told that customer attention spans are getting shorter, thanks to technology. But is this a myth?
Social media ad spend is set to increase by 40% (+£1.3bn) by 2020. In short: it’s a pretty big deal. But against this increasingly competitive, over-communicated tidal wave of messaging, what is the guiding North Star for brands to cut through the noise and resonate online?
Ray Nolan provides expert insight into how best to deal with the minefield of online customer service and how to manage perceptions.
Jeff Bezos famously banned PowerPoint from Amazon – and science says he was right to do it.
Are your workers happy? For years, companies have mistakenly believed that peak performance and employees’ happiness are mutually exclusive.
Many companies have looked to alternative solutions when it comes to internal communication to avoid adding to the volume of email traffic. But when you’re aiming to better connect with people, is it right to start with the tech?
Steve Thompson, managing director at Forward Role Recruitment, walks us through the concept of presenteeism – and delivers advice on how to prevent it from happening.
The Health and Safety Executive (HSE) estimates that 500,000 workers a year suffer a new case of ill health which they believe is caused or made worse by their work, costing employers £2.8 billion annually.
There is no clear definition of what viral really means. One YouTube personality said five million views of a video in a three to seven day period are needed; others may feel the bar is much lower than that.
In today’s tough market, you need a solid brand marketing strategy and crisis management process in case anything goes wrong. To assist you, the experts at Romax have listed the biggest and most common mistakes.
Rant & Rave chairman Nigel Shanahan made some big changes in 2017, driven by a desire to revolutionise customer feedback to improve brand engagement.