The ‘golden rule’ of giving employee feedback
Giving feedback is not always easy, but it is vital to ensure your employees meet their maximum potential.
5 ways continuous feedback motivates millennial workers
Many baby-boomer bosses find the world of millennials completely alien. While it’s not necessary to understand their penchant for niche podcasts and emoji code, managers need to grasp the changes millennials are making to the workplace.
The biggest brand marketing mistakes you can make
In today’s tough market, you need a solid brand marketing strategy and crisis management process in case anything goes wrong. To assist you, the experts at Romax have listed the biggest and most common mistakes.
Four signs your employee deserves a promotion
We all have different priorities in the workplace but for many, a promotion is likely on the list. Here are the four signs which suggest that your employee deserves one.
What my business experience has taught me about keeping customers happy
In a world where bad service and poor reviews travel like wildfire, Giles Fuchs uses his experience to provide guidance on keeping customers happy.
Feefo: Encouraging businesses to actively invite, not fight, customer reviews
The internet can make or break a company’s reputation, but customer reviews platform provider Feefo has designed a unique invite-only model that prompts businesses to actively encourage consumer feedback.
The New Year rules to managing performance
A New Year is upon us and many employees will be thinking about ways to boost their career – new opportunities, challenges and learning experiences, so now’s an ideal time to ask yourself, “are managers actually managing performance effectively?”
Stay two steps ahead of the competition with these simple tips
To stay ahead of the competition, you should ensure your unique selling point is solving a problem that customers are willing to pay for.
Top tips on getting that coveted five star review
Every business can benefit from positive word of mouth – research reveals that 92 per cent of customers use reviews to help them make purchasing decisions. It stands to reason then that you should seek to gain a five star review.
Why it’s important to do business truthfully
If you want to be successful in business, you shouldn’t lie, cheat or steal. Everyone knows that neglecting to adhere to basic ethics will lead to ruin, but simply living up to these expectations isn’t enough.
What madness would drive a cinema chain CEO to approve texting during films?
There must be a thin line between innovation and madness because Adam Aron, the new CEO of cinema group AMC Entertainment, revealed a ludicrous plan to allow texting in cinemas – the one sacred place that customers go to be relieved of communication with the outside world.