Business secrets: Why you should embrace the six-second hug

What if I told you that the next time you walk into a business meeting, you should turn down that stiff handshake and embrace your client – potentially a complete stranger – with a compassionate, embracive, six-second hug… crazy, right

Getting the first point of contact right

Whether we like it or not, first impressions count. This is nowhere more true than in business, where first impressions determine how well a product or service attracts and retains customers.