Communicating in the workplace is no longer a simple task. Years ago it couldn’t have been easier – if you wanted to talk to someone or get something done, then you would just pick up the phone. There’s now a plethora of tech-based options, but you needn’t be a slave to them.
Manchester-based instant messaging startup Nivo raises ?2 million for expansion and product innovation.
Last year the tech press was obsessed with chatbots – artificial intelligence driven chat programs . It seemed to be all techies could talk about, but this year?s poised to introduce a new, more subtle shift to businesses around the world: chatops.
Facebook-owned instant messenger WhatsApp has reached the milestone for 100m calls a day. Discontent with announcing that news alone, the service has also updated its terms for the first time in four years to get behind businesses and the leaders behind them.
Chat apps help to cut email usage by up to 75 per cent, boosting productivity. Here's the business case for getting chatty.