Christopher Ward co-founder Mike France explains why he doesn’t look at negative reviews as something to hide from in today’s digital age.
As part of our Fleet For Growing Businesses hub we’ve taken a look through the A-Z of key business fleet terms. Next up, we look at KPIs.
Advertising and marketing provide your business with access to a much larger pool of customers, but when is the right time to engage a media agency?
While financial incentives have come under fire of late, Rob Hunter spent some time working out the most suitable bonus scheme structure of his firm.
From social media to TV advertising, there are countless ways to boost your company’s brand – but what about sports sponsorship as a way forward?
During an age when we are increasingly monitoring our sleep, exercise and eating routines to ensure that we achieve our performance goals – one would be forgiven for asking why companies aren’t doing the same.
Most of today’s business leaders buy into the theory of “what gets measured gets done”, and invest time in deciding what to measure. However, this is where many businesses struggle.
The customer landscape is changing and as a result it is becoming increasingly difficult to keep your customers loyal. Whilst some business leaders may view loyalty programmes as an unnecessary method of rewarding customers who would probably spend anyway, this is not the case.
New research has found that many buyers don't bother with a plan B in terms of suppliers. Office Depot's Nigel Crunden believes this can be worrying detrimental in the long-run and creates unnecessary risk.