5 ways continuous feedback motivates millennial workers

Many baby-boomer bosses find the world of millennials completely alien. While it’s not necessary to understand their penchant for niche podcasts and emoji code, managers need to grasp the changes millennials are making to the workplace.

Why does my business have such angry customers?

Angry customers

It’s common knowledge that understanding and fulfilling a consumer’s needs equates to a happier, more satisfied and loyal customer. However, this can be overlooked, or even unwittingly neglected, resulting in angry customers.