Despite a number of SME businesses in the UK using residential internet services, broadband compensation rules have failed to address the needs of corporate customers.
It hasn?t been implemented yet, but Ofcom?s proposals to improve the quality of service provided by Openreach will prove a significant turning point in the broadband network?s life.
Ofcom has recently set out its expectations of mobile network providers applying to its spectrum auction in 2.3GHz and 3.4GHz bands ? a move it hopes will boost competition and get the world ready for an expected rise in data traffic.
The compensation likely offered for a network outage is never going to make up for lost custom or trust of your customers, but there’s a trick to ensure you don’t loose all internet during that time.
Ofcom has released its first service quality report, and it claims that while many are satisfied with their services overall, Brits complain about the broadband experience.
After an investigation by Ofcom, BT will be fined ?42m for reducing compensation payments to other providers after late installations of ethernet services.
New statistics gathered by Real Business have shone a light on the broadband quality failings currently being felt by companies throughout the country ? with many set to shop around.
Almost two years since Ofcom started its review of digital communications, the regulator finally reached an agreement with BT over Openreach. But what do the experts have to say about this turn of events?
BT recently announced changes customers won?t be too happy about ? and it involves a broadband price hike.
Is BT a service provider, or an infrastructure owner? Failure to properly deal with this question during its privatisation in 1984 has been a source of numerous allegations by rivals about margin squeeze and unfair cross subsidisation, particularly over unbundling the local loop. True and effective competition within the UK telecoms market is not possible without a network in third party ownership.
Just a few weeks after telecoms regulator Ofcom ordered BT to legally separate from its Openreach subsidiary, the latter division reiterated its aims to deliver superfast broadband to millions by unveiling the first firm to use its speedy offering ? viva la FTTP revolution!
The nation?s broadband issues have transcended into the marketing space, with research suggesting two thirds of Brits are being misled by advertising ? and experts are now comparing it to the horse meat scandal.