What is happening to UK retailer’s in 2019? As Creative Director of a retail design agency, I get asked this question a fair bit. It’s a complex issue; some days bring in reports of a dying high street, others are filled with the failures of online fast fashion retailers.
There’s a lot of talk in retail at the moment about making shopping faster and more convenient, and the importance of providing a modern and mobile-led experience for the new generation of consumers. But we’re jumping the gun a little here.
Businesses are still not tailoring customer service to match customers needs. Why is that?
Everline Future 50 entrant Shopwave provides the UK’s only retail management system that allows an iPad to become the core of automated retail business. With the mobile trend in full gear, it’s easy to see why enabling a seamless consumer experience from all devices set the company on a disruptive path.