I recently decided to move house, bracing myself for one of the big three stress scenarios, right up there with bereavement and divorce. What awaited me was a poor customer experience – unnecessary automation and the unwillingness of staff to listen.
When I set up Pimlico Plumbers in 1979, plumbing didn’t have the best reputation, plagued by cowboys turning up in rusty vans. I had to change this perception if I was to stand any chance of winning, and keeping, work.
If you plan to sell a business that operates from premises that will be included in the sale then, at some point, prospective purchasers will want to take a look around.
Choosing suppliers can be a confusing and daunting task, but Total Gas & Power’s fixed price gas and electricity products are designed to be simple and transparent – so you can get on with running your business.
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