Most companies have a choice when it comes to outsourcing aspects of their business operations, but the phone system is one function where historically companies have had little say. Rafael Cortes, head of marketing at Foehn, explains how the cloud has opened up the options now available to SMEs and with them new levels of control.
Customer information is the valuable, intellectual property and lifeblood of any organisation – yet almost two thirds of companies admit customer data is fundamentally flawed.
Knowing your finances are in order not only gives your business a solid foundation, it can also free you up to be more innovative, agile and better able to look outward to external challenges such as competition – all of which will better support future growth.
Leadership: it is rocket science, says OPP principal consultant Kate Lyne – who argues that businesses are ecosystems full of interconnected parts.
Many manufacturing business leaders are concerned they don't have the pay systems in place to comply with new gender salary rules.
The term ‘management system’ refers to the processes and procedures that any business goes through in order to achieve its objectives.
A new survey by Cerillion Technologies has revealed that more than half of all businesses today are still using either an in-house-developed system or manual processes to bill their customers.
It’s a commonly held view that nothing works in isolation. But the estimated 6m people in the UK classified as ‘lone workers’ may well disagree; they’re expected to do it every day.
As a result of mergers, acquisitions and evolutions of technology, many operators have a complex web of systems and processes. This adds a layer of difficulty which, in turn, affects how new services are established and maintained.
In the incredibly fast-moving telecoms sector, businesses that anticipate the future and prepare for it are those that will thrive. Those that fail to plan for the future will inevitably see their margins eroded.
IT should work for, not against you. It should help increase operational efficiency and provide a platform from which further advances can be made. Unfortunately, many businesses find that IT is a hindrance as much as a help, meaning that IT strategy extends no further than keeping things running.
Much debate today about how a new banking system might look – and how it could reignite SMEs across the UK. Well done, Nesta and others, for kicking it off