Instead of shunning those that steal ideas, we need to chastise those that think it is a problem, says blogger Seth Godin. It is a view widely shared by British scientist Matt Ridley, who argues that the engine of human progress and prosperity has been, and is, "ideas having sex with each other".
Over half of UK businesses have experienced unfair reviews, or been targeted by trolls posting inflammatory remarks, according to new research.
Twitter and Facebook have both announced recent changes – Twitter to its policy in dealing with online abuse, and Facebook to its NewsFeed. Unpicking why these changes have been made shows where businesses should be focusing their attention when looking to make improvements.
Sales Commando research has revealed that two thirds of businesses are unwittingly guilty of “hidden sales trolling,” resulting in poor sales performance and severely decreased revenues.