United Airlines

Starbucks has definitely trumped United Airlines in the apology department
3 Min Read
By Shané Schutte
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The biggest PR disasters in history, as decided by PRs
6 Min Read
By Shané Schutte
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Five leaked memos that made well-known companies look terrible
4 Min Read
By Shané Schutte
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Bad customer service: What broadband and pay-TV companies have in common with airlines
4 Min Read
By Shané Schutte
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