Embracing the potential of technology innovationSpecifically, mobile technology holds a large amount of potential for improving workplace productivity. One of the most well-known benefits, and something which delivers a significant boost to productivity, is that being constantly connected enables employees to work more freely, and outside of the restrictions of a traditional workplace. In a recent study, over half (58 per cent) of workers said that remote working helps them to get closer to clients and to arrange important meetings. This ability to work and respond in real time is a huge boon for SMEs who have fine margins and limited resources. Working on-the-go is only one boost for SME productivity, however. Mobile technology involves a combination of the devices themselves, whether they be personal or provided by the employer, and useful collaboration applications and tools. Utilising the range of business and work applications now available, such as Skype and Slack, employees can experience similar working environments on their mobile as they would on a desktop. Not only this, but it is now possible for employees to use devices with their smartphones to experience a complete desktop environment. Technology such as the Samsung DeX, which links with a smartphone and desktop screen, means that a worker can replicate their workplace experience with just a smartphone and display. This benefits SMEs, as they can reduce office space and costs in lieu of these innovations – and they don’t require extensive IT infrastructure.
What’s holding businesses back?While adopting mobile technology is one of the easiest ways for a business to improve productivity, it’s not without its challenges. Businesses that don’t introduce mobiles into the workplace may think they’re spared from having to manage them, but the reality is that workers will just use their own devices. When employees utilise their own devices for work, it becomes difficult for a business to moderate the content on the device, or ensure its data is secure from threats such as viruses or malware. In fact, the UK government’s Cyber Security Breaches Survey 2017 revealed that almost half (46 per cent) of UK businesses are exposed to security risks through BYOD. These risks may deter businesses from adopting any kind of mobile strategy, as data breaches can be devastating for SMEs, which may not have the same levels of insurance as bigger companies. While management solutions exist for securing mobile devices, an employer would be limited to only applying these on business-owned devices, as opposed to personal ones. An SME may also be limited by a lack of awareness of the benefits of business devices, such as smartphones, laptops and tablets. With the rise of remote workspaces, and an increasingly connected workforce, businesses are learning more about the ways technology innovation can be used to increase their productivity and lead to increased profitability. It’s clear that businesses already understand that having the latest technology available is important for their success. However, by failing to invest in technology, not only are SMEs losing out on the benefits of the latest devices, but as their current systems get older, they’re costing themselves valuable time and energy. Those that fail to innovate now, and don’t adapt to these new workplace challenges, face losing both customers and staff to competitors that offer the convenience and efficiency of the latest technologies. Graham Long is VP of Enterprise Business at Samsung
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