The busy-ness of day-to-day business means problems are often brushed aside with the hope that they will just disappear, which they rarely do. Be proactive instead. Whichever of these you face, address them and create a successful team. (1) Lack of trust Trust is crucial to teamwork, and it starts with team members knowing each other. Team members absolutely need to know each other, both professionally and personally. Otherwise they won’t understand each other and they won’t want to engage because they haven’t made that human connection – and they won’t fully trust each other. (2) Conflict and tension Conflict, a difference of opinion, can be healthy and if carefully managed it can trigger useful debates. It can make people think differently, expanding knowledge and insight, and innovation can happen and results flourish. Different opinions are not a bad thing. It’s how we handle the conflict that makes a difference. (3) Not sharing information Knowledge is not power. Teams members all bring their unique set of skills, knowledge, experience and wisdom to the table. Effective teams fearlessly share regularly and generously for the benefit of everyone. This makes the capability of the whole team grow and gives the team more power. (4) Low engagement Team engagement is crucial to business success. Team members who are engaged are interested in what they do, committed to the team mission, willing to going the extra mile. They are there in body as well as mentally and emotionally. The key to engagement is involvement; by involving others you make it impossible to stay detached. (5) Lack of transparency Without transparency, trust will suffer. Transparency is becoming the expected norm in business and expectations are growing. It starts at the top, the more senior you are the more responsibility you have to be a role model for this. Employees will follow the leader’s behaviours, good or bad. When this is done well it can have a positive cascade effect throughout the organisation. Discover more challenges – and how to overcome them – on page two in order to ensure your teams keep working well together.
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