After a pilot of the system on the London Underground and rail network in April proved successful, the new contactless payment option will finally be implemented in full in September. In fact, they found that 65,000 journeys a day were being made via contactless payment card.
Fares will be charged directly to payment card accounts and in addition to ‘daily’ capping, a new Monday to Sunday cap will also apply for customers using the contactless payment option, as TfL’s advanced system will automatically calculate the best value contactless fare over the course of the week.
Ahead of the launch on 16 September, TfL is continuing to remind customers that it is imperative that they only touch one card to the reader to avoid ‘card clash’. This simple measure will ensure customers avoid paying with a card they did not intend to use. It will also avoid gates not opening or not giving a green light to proceed.
Shashi Verma, TfL’s Director of Customer Experience, said: “This will make it easier and more convenient for customers to pay for their travel, freeing them of the need to top up Oyster credit and helping them get on board without delay. This is the latest step in making life easier for our customers by using modern technology.”
London is leading the way in the area of transport ticketing and TfL will soon be one of the world’s largest single merchants accepting contactless payment cards.
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