Telling the truth about SME life today

The power of nice

I’ve noticed how some people are reacting to this economic turmoil and, frankly, it’s rather more than unpleasant.

Dogs just aren’t eating dogs; they are eating the cats and even the children. Okay, they may win a few points in the short term but a long-term strategy based on this premise must ultimately be destructive to the perpetrator.

At a recent meeting, someone warned me that the person we’d been interviewing ran a wonderfully financially successful company but because he hadn’t been “socialised”, he could appear opinionated, arrogant and rude. I was told I should just over look that, as clearly he knew what he was doing.

Certainly on paper he had achieved huge financial success but, by his own admission, had done so at the cost of friends and family.

The question is: could he have achieved this without the “attitude”” As one matures and times get hard, as they are now and will be so again, it’s friends and family that keep us warm and support us. 

So here are my tips for a nicer approach. Please, whatever you think, do not confuse being nice with a soft touch or you may be rather shocked at the results.

  • Smile, it costs nothing (and it exercises the face muscles and reduces wrinkles).
  • Say thank you, it means more than a bonus to many people.
  • Don’t create a blame culture, all that happens then is when things go wrong they get hidden.
  • Tell it like it is – constructively and privately.
  • Always acknowledge people who go further than the norm and help those that try to.
  • Respect everyone. They may not have your money, looks, brains or education but that doesn’t mean they are inferior in any way.
  • Don’t compromise your principles for the final £££, you will regret it.
  • In difficult situations try humour instead or sarcasm.
  • Don’t use office politics or the gossip chain to further yourself at the cost of a colleague.
  • Put yourself in the other person’s shoes and look beyond simply your own self interest.  
  • And finally be nice to yourself, the better you feel the better you will treat others.

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