“I’ve had to re-engineer the business a few times and I’ll continue to do that. I’m always looking for continuous improvement," he says. "I like to tweak the company as often as possible; most successful businesses tend to revise.” Yussuf started Mr Clutch almost 30 years ago. These days, the vehicle service chain has more than 40 auto centres across the UK. Mr Clutch employs more than 300 staff and has an annual turnover of £18m. Yussuf believes companies have to plan for change. “We try to plan a few years ahead by piloting things first, and we make sure we pick the right people to be involved in the pilots. It’s a slow process, but once you’ve managed it, eventually employees embrace it and they’re not so frightened of change the next time." Picture source
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.