Being in a better place myself, actually could spot that poor old right hand running sales and marketing was going under trying to run two offices in two separate buildings with a fairly untrained and undoubtedly underperforming staff.
Realised that I actually did want some help and managed to offer same in a positive and hopefully non-critical way. As a result have a) managed to be useful to him and b) delved into the inefficiencies of one side, which I have been absolutely dying to get my mucky paws into for months. Sheer frustration of it not running properly has been completely doing my head in!
Do wonder why it is so hard for people to ask for help, though. Am told it is a man thing so perhaps male bosses or women with all female staff don’t have such a stumbling block on this one