6. Watch what you writeAlways be careful what you put in emails as you can never guarantee that they will remain private. Therefore, never put anything in an email or an internal memo which you wouldn’t be happy with the entire office seeing.
7. I’m sorry, noLearning to say no to someone is a difficult but essential life task. You need to be able to do it, but it is essential that you learn how to convey this in the best possible manner. The last thing you want is to be burdened with everyone’s work because you didn’t have the guts to say no to them. Similarly, you don’t want to be seen as a stubborn donkey who won’t lend any one a hand.The phrase, ‘I would love to help but I’m really tied up at the moment – if it’s not urgent I should be able to help later in the week’, is always a good set response.
8. BoundariesKnow where to draw the line. Your office colleagues are not the same as your close group of friends or your family. What’s more, the office is not the pub or a lounge so your behaviour should reflect that.
9. Say well donePraise is so often forgotten in many work places. You don’t have to lay it on thick or go over the top with ‘good job’ cards, but a simple ‘well done – you did a great job on that’ will go a long way. Positive reinforcement is such a powerful tool in the office and has the potential to create a happy and productive workforce. Even simple things like employee of the month, can get the most out of people.
10. SmileYou would not be surprised by the number of people who sit at their desk all day with a glum expression on their face. They don’t talk or smile, they just come in, do their work and then go. You would be astonished at the difference it can make if everyone smiles in the office. Granted there’s not going to be ‘The Sound of Music’ style jollity all the time, but pleasantries like saying ‘good morning’, or ‘how are you’, or even holding the door for people, all make the office a better place to work. By Shané Schutte
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