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UK airline Jet2 surprises 180 passengers with personalised gifts upon arrival home

The sudden and unexpected treat came as the British Bradford-based business embraced International Random Acts of Kindness Week, which ran from 9 13 February.

The mission to complete a delivery personalised goodies to its customers started during check-in by asking the customers what they had most missed about home when they were overseas.

Meanwhile during the flight home, had staff on the ground back in the UK sourcing and wrapping the items for discovery on the luggage carousel upon arrival at Leeds Bradford Airport in a window of just three hours.

Tea gift sets and pet-pampering gift vouchers were among the presents awaiting the holidaymakers, with confessions they missed a British cup of tea while others missed their dogs.

Steve Heapy, CEO of and Jet2holidays, said: We want to make holidays as memorable as possible and our friendly service doesnt stop when people arrive back home. While it is our aim to ensure people holiday happy, we realise there are often things they miss from home when away. What better way to bring a smile to their face than with an extra special welcome home gift

Seeing the faces of the passengers as they spotted the gifts was heartwarming. And kindness can be contagious so were hoping this will have a ripple effect in fact the best acts of #Jet2kindness which have come to our attention this week will receive free flights.

Read more surreal business: surveyed an additional 1,000 members of the public to see what they missed when abroad, and the top ten is as follows:

1. Own bed 52 per cent

2. Pets 32 per cent

3. Family & friends 25 per cent

4. A good cup of tea 23 per cent

5. TV 18 per cent

6. Bathroom 16 per cent

7. British food 14 per cent

8. Nothing at all 14 per cent

9. British Weather three per cent

10. Food three per cent

Men were most likely to miss nothing, while women were found to miss their family, friends and pets.

Newlyweds and honeymooners Mr and Mrs Coupe, said: We couldnt believe it when we got to the luggage carousel and all these gifts were there before our bags, it was so unexpected, were just thrilled with ours presents.

you’re always a little bit sad coming back from holiday, and even more so from honeymoon, so this brightened us all up no end. In the true spirit of Random Acts of Kindness, well have to go forward and pass it on now.


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