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What Are The Main Roles & Responsiblities Of A Business Analyst

What Are The Main Roles & Responsiblities Of A Business Analyst

The business world is constantly evolving and that means companies need to invest in analysing the key metrics and factors that impact their performance. For this reason, the work of business analysts is becoming more and more essential.

A business analyst’s main roles and responsibilities include:

  • Identifying and outlining problems
  • Team building to bring people together to work on a common goal
  • Budgeting and forecasting to help predict future income and expenses as well as identifying risks and opportunities
  • Reporting to create accurate and timely information that shares key findings with relevant stakeholders
  • Pricing strategies
  • Variance analysis to see what causes the difference between expected and actual results in financial and non-financial areas
  • Process definition and design to help smooth bottlenecks and create efficient processes
  • Strategic planning that helps the company achieve its long-term goals, using SWOT methods.

A business analysis plays a significant role in assisting organisations in terms of adaptation and success. They work to identify and find effective solutions to problems whilst simultaneously improving business processes.

What is a Business Analyst?

Business analysts are evaluators, they assess the company’s success through different ways. For instance, they determine how well the company is integrating technology by examining its processes, domains, systems as well as documents.

These Analysts also come up with new business requirements related to processes, and they also try to improve current systems whenever possible. It is important to note that they do not work alone, they collaborate with multiple stakeholders to better understand the organisation’s structure, policies and operations. They work well in teams to solve issues and achieve targeted goals.

Business analysts play a very critical role when it comes to assisting the company in optimising their performance by enhancing several criteria such as efficiency, effectiveness and profitability. Furthermore, their job is also to identify potential risks that will help the company avoid pitfalls.

Identifying and Outlining Problems

Business analysts take on tasks such as identifying and addressing different areas of concern within a company. This requires them to first of all take a step back to assess the current landscape. This could be business wide or project based and allows them to see what the objectives are and whether the current processes or work is meeting them.

This approach will help them to highlight any shortcomings and then allow them to work with relevant stakeholders to find effective solutions. This can take the form of collaborative sessions with team members, along with extensive research works and developing prototypes.

Ultimately, one of the main objectives of business analysts is to find the most feasible solution that will meet the needs of the company, while making sure that this solution remains reasonable and achievable.

Team Building

A company with strong team-building skills is often a successful one. Guess who is responsible to bring people together to work towards a common goal? Business analysts!

Team building is important for analysts, here is why:

  • It promotes unanimity. The participation of everyone working on the same project is important, without which, achieving objectives and goals becomes more difficult.
  • Team-building fosters communication and interaction among workers. A successful team comes from effective communication, which is a key skill when it comes to business success.
  • It strengthens mutual trust. For any team to be successful, trust is a must. Analysts can increase team-building opportunities that will help to fortify trust within members, assuring a closer-knit team. 

A good business analyst will always remember the advantages of team building and will try to make best use of it.

Budgeting and Forecasting

Good budgeting and forecasting skills are two important areas for business analysts. These two skills combined together allow them to anticipate opportunities for their companies and avoid potential risks on the other.

Being responsible for both tasks, analysts are often expected to study the past performances of their companies and make best use of that information so as to forecast upcoming income and expenditure.

In order to achieve this, analysts make use of a series of techniques, This includes data analysis and financial modelling, collaboration, and reporting.


Business reporting plays an integral part in any organisation and is an important task that falls on the shoulders of business analysts.

Anyone in this role will need to be adept at pulling out data from various systems, putting into understandable formats and analysing what the information is saying. The reports can span all areas of the business from finances, customer data and operational data.

At times, analytical tools are also exploited, which are very helpful in creating meaningful visuals for managers and decision-makers to grasp the data. Besides creating reports, they should also be able to present their analysis clearly and concisely.


There is lots to consider when setting the price of goods and services but a business analyst can help in a number of ways. By looking at the competition, costs of production, customer budgets and more, analysts can find the sweet spot for pricing.

Analysts must find a comfortable medium where all three aspects are not being neglected. To be more explicit, a balance should be met where the cost is decent enough to generate good profit without scaring away customers.

Pricing tactics include:

  • A good understanding of commodity cost. This includes everything from the cost of materials to labour wage, shipping cost and overhead.
  • Evaluating competition to determine their prices for similar products or services.
  • Analysing customer demands to determine the price customers are willing to pay for specific products or services.

Variance Analysis

Variance analysis is a must-have technique for every good business analyst. Through variance analysis between actual results and budgeted ones, as well as expected outcomes, analysts can both review issues and track opportunities within an organisation.

When it comes to financial performance, variance analysis enables analysts to monitor revenue, expenses and profits. As for non-financial performance, variance analysis helps in the evaluation of customer satisfaction and employee productivity.

By having a good understanding of the different causes of variances, analysts can work with organisations to make productive decisions on ways to boost the business success.

Process Definition and Design

An analyst must have the know-how to properly define and document business processes.. A professional analyst will be able to fully evaluate the current systems and steps in place, document this, then suggest ways for improving and streamlining it to remove bottlenecks. The outcome would be increased efficiency and optimisation of operations, by attentively studying and documenting the company’s processes.

Strategic Planning

Strategic planning is a business analyst’s bread and butter. They use data driven insight to help business leaders to plan and shape their long term objectives. By reviewing the company’s strengths, opportunities, weaknesses and threats, they can start to build a strategic plan that aims to improve the current position of the company.

Strategic planning is an evolving process that relies on regular data analysis and not a one time review.

Public Speaking and Presentations

The responsibility of an analyst is to evaluate business processes and provide efficient and productive solutions. Thus, business analysts must have compelling communication skills particularly in public speaking in order to succeed in this position.

They should be good at presenting findings and recommendations to people as it is part of the job description of an analyst. An analyst who fails to communicate effectively will find difficulties in doing his job properly.

Moreover, a business analyst with good public speaking skills will find it easy to build relationships with colleagues and clients. He will be able to engage an audience which in turn will help to increase trust, which is a vital factor for strengthening business partnership.

Differences Between IT Business and Standard Business Analysts

IT business analysts are different from standard business analysts, this special type is a subset of this kind of role. They are IT professionals that have the task of assisting companies integrating technology with corporate objectives .

These professionals combine their IT expertise with their business knowledge to help organisations meet their goals. In other words, all IT business analysts understand business processes and use their IT backgrounds to help merge business with the right technology.

The role of these experts is very important for companies as it ensures they stay abreast with the rapidly evolving tech world.

Change Management

Facilitating change management is an area that business analysts can be of great value. Business analysts can bring their analytic skills, communication ability and understanding of business processes to help the smooth transition of operational business change.

From changing operating systems, to new ways of working, being able to identify which areas of business will be impacted and develop mitigation strategies that reduce the risk of the change is a key skill.

Through business change, analysts will need to monitor and evaluate progress, and suggest adjustments to keep the adoption of change on track. By acting as change agents, analysts can help companies to embrace new realities to stay ahead in competitive landscapes.

Final Thoughts

The role of business analyst is important for every business looking to bridge the gap between strategic vision and operational execution. Analysts have a successful mix of business acumen, problem solving ability, forward planning and an eye for the details.

Data driven insights are now leading to decision making and continuous improvements which means the demand for people who can use data and draw conclusions from it is high. Those who can do this well can provide a competitive advantage to businesses looking to get ahead when it comes to building a sustainable future.

By helping businesses to foster collaboration, creativity, strategic thinking, business analysts can help to pave the way for business success.



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