Name: Independent Transition Management
Industry/Sector: IT, software and telecoms
Date founded: 2003
The boss: Guy Ridley
Latest turnover: £10.7m
Three-year compound growth rate (%): 30.99
Latest EBITDA: £2.1m
Last year ITM acquired Legacy Asset Systems and launched Informed Decisions to operate as a subsidiary company. It provides a range of services to assess the suitability for transfer of legacy assets recorded in adviser back office systems.
It also offers risk, change and process management, client segmentation, tech services and suitability reporting. The acquisition brought on board “some of the most experienced individuals in the market”, as managing director Guy Ridley put it.
Its innovation primarily lies with data and system services – ITM pointed to its ability to proactively provide clients with pioneering services by breaking with the conventional mode of service and product delivery in every area of its operation.
ITM uses an inclusive cost and delivery model which provides clients with a range of flexible pricing and support models aiming to provide affordability and efficiency throughout the contract.
It’s led by a team of directors with at least 20 years of experience each in the financial services industry. They’re focused on the company’s overriding aim to deliver to clients on time, within budget and to their satisfaction, through project management methodology and a robust business assurance programme.
The success of the business has been driven by its commitment to quality, with ISO and AAF accreditation, along with a blue chip client base including Capita Employee Benefits, Pension Insurance Corporation and Towers Watson, and other FTSE 100 companies.
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