Five point plan to boost resilience: 1. Work on your emotional intelligence ? being able to identify and manage your own (and colleagues?) emotions can help you to build a well-functioning team. Well-honed interpersonal skills are beneficial for seeing things more objectively and understanding and respecting different views. In addition, recognising how you deal with pressure ? and being open and talking about it ? can help you prepare for stressful situations more effectively. 2. Stay energised ? a physically or mentally demanding lifestyle can leave you feeling drained, especially if you don?t counter-balance it by getting sufficient, good quality sleep. A good night?s sleep often requires daytime investment, however, so try taking a lunch break away from your workplace, take a short brisk walk in daylight hours, stay hydrated and curb caffeine intake in the afternoon and evening to help improve your levels of alertness during the day and quality of sleep when the day is done. Modelling this approach to your employees and enabling more positive behaviours will help boost their engagement and motivation and create a positive, supportive team environment ? factors that can help your business to thrive. 3. Nurture relationships ? having a solid support network of family, friends, colleagues and “fellow travellers” ? those in business or in your life upon whom you can call ? can go a long way when you?re facing awkward or difficult situations. And, more broadly, team-based socialising can help to build a collaborative, supportive business culture that can give you and your employees confidence to embrace change. 4. Keep your perspective ? when your attitude towards something is balanced and rational it can support your resilience as it helps you to have a clear view and see the bigger picture. Stepping back ? both mentally and physically ? from a challenging situation can help you to identify and focus on what you have control over so you can set realistic goals rather than focus on things you can?t influence. As a part of maintaining a healthy perspective, manage your work and home boundaries by, for example, leaving emails alone outside of working hours ? and encouraging your team to do the same. 5. Prioritise and play to your strengths ? having a clear sense of purpose for yourself and for your business is key to developing and maintaining a positive outlook. This includes understanding what matters to you most. Reflect on success and capitalise on it by asking if there are valuable insights when it comes to playing to your own ? or your employees? ? strengths and how you might develop further. For more information to help support the health and wellbeing of your employees please visit:?https://www.axappphealthcare.co.uk/small-business/advice/ *AXA PPP healthcare survey of 2000 UK adults, undertaken January 2017 by Vitreous World.
**Cooper CL, Flint-Taylor J & Pearn M (2013). Building resilience for success: a resource for managers and organizations. Palgrave Macmillan.
***Respondents were asked to rate the level of resilience on a scale of 0 (not resilient) to 10 (highly resilient), with 0-5 scored interpreted as being low, 6-7 interpreted as medium and 8-10 interpreted as being high.
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